Privacy Policy

1. Information We Collect Data

Lagoon Technologies ("we", "us", "our") collects information to provide and improve our Opex HRMS Payroll services. We may collect the following categories of information:

Personal Information

• Name, email address, phone number, and billing address
• Payment details processed securely via third-party payment processors
• Employee records entered into the platform by your organisation
• Professional identification data such as designation and company details

Usage Data

• IP address, browser type, operating system, and device information
• Pages visited, features used, and time spent on the platform
• Log files that record interactions with our systems

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyse platform usage. You can control cookie settings in your browser.

2. How We Use Your Information Usage

We use the information we collect for the following purposes:

• To provide, operate, and improve the Opex HRMS Payroll platform and its features
• To process payroll transactions and generate statutory compliance reports
• To send account confirmations, invoices, and service notifications
• To communicate product updates, new features, and promotional offers (with your consent)
• To provide customer support and respond to your enquiries
• To comply with applicable legal obligations and regulatory requirements
• To detect, prevent, and address fraudulent or unauthorised activities

3. Sharing of Information Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in delivering our services (e.g., hosting, payment processing, analytics) under strict confidentiality agreements
• Legal Requirements: When required to comply with applicable law, court orders, or government authority requests
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred with prior notice to you
• With Your Consent: In any other cases, only with your explicit consent

4. Data Security Protection

We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted over the internet
• Secure, authenticated access via individual user IDs and encrypted passwords
• Regular security audits and vulnerability assessments
• Physical security controls at our data centres
• Role-based access controls limiting data access to authorised personnel only

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Cookies & Tracking Cookies

Cookies are small text files stored on your device when you visit our platform. We use cookies to:

• Authenticate and maintain your session securely
• Remember your preferences and customised settings
• Analyse platform usage to improve features and performance
• Serve relevant content and communications

You can disable cookies in your browser settings; however, doing so may affect certain platform functionality. We do not place personally identifiable information in cookies.

6. Data Retention Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, including compliance with legal obligations, resolution of disputes, and enforcement of our agreements.

• Account and profile data: retained for the duration of your subscription plus 2 years
• Payroll and statutory records: retained for 7 years in compliance with applicable labour and tax laws
• Usage data and analytics: retained for up to 2 years

Upon account termination, we will delete or anonymise your data within 90 days, subject to legal retention requirements.

7. Your Rights Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data, subject to legal obligations
• Right to Object: Object to the processing of your personal data for marketing purposes
• Right to Portability: Request your data in a structured, machine-readable format
• Right to Restrict Processing: Request temporary restriction of processing under certain conditions

To exercise any of these rights, please contact us at info@lagoontechnologies.com. We will respond within 30 days.

8. Children's Privacy Children

Opex HRMS Payroll is intended for use by businesses and professional users. We do not knowingly collect personal information from individuals under the age of 16. If we become aware that a child has provided us with personal data, we will promptly delete it from our systems. If you believe a child has submitted personal information to us, please contact us immediately.

9. Third-Party Links External

Our platform may contain links to third-party websites or integrated services. We are not responsible for the privacy practices or content of those third parties. We strongly encourage you to review the privacy policies of any external services you access through our platform.

10. Changes to This Policy Updates

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by email or by posting a prominent notice on the platform. The updated effective date will be reflected at the top of this page. Continued use of the platform after changes take effect constitutes your acceptance of the revised policy.

11. Contact Us Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: