Terms & Conditions

1. Acceptance of Terms Agreement

By accessing or using the Opex HRMS Payroll platform ("Platform"), operated by Lagoon Technologies Pvt. Ltd. ("Company", "we", "us", "our"), you ("User", "Customer", "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to all of these Terms, you must not access or use the Platform.

These Terms apply to all users, including administrators, employees, and any other individuals who access the Platform on behalf of a registered organisation.

2. Use of the Platform License

Subject to your compliance with these Terms and payment of applicable fees, Lagoon Technologies grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your internal business purposes.

• You may not sublicense, sell, resell, transfer, or assign access to the Platform to any third party
• You may not use the Platform for timesharing, service bureau, or any purpose other than your own internal HR and payroll management
• You agree to use the Platform only for lawful purposes and in compliance with all applicable laws and regulations
• You are responsible for ensuring all users within your organisation comply with these Terms

3. Account Registration Accounts

To access the Platform, you must register an account and provide accurate, complete, and up-to-date information. You represent and warrant that:

• All information provided during registration is accurate and you will maintain its accuracy
• You have legal authority to enter into these Terms on behalf of your organisation
• You will keep your login credentials confidential and not share them with unauthorised persons
• You will promptly notify us of any unauthorised access or security breach of your account

You are solely responsible for all activities that occur under your account.

4. Intellectual Property IP Rights

All content, features, and functionality of the Platform — including but not limited to software, text, images, logos, algorithms, workflows, and documentation — are the exclusive property of Lagoon Technologies or its licensors and are protected by applicable intellectual property laws.

• You may not copy, modify, distribute, or create derivative works from any part of the Platform without prior written consent
• All trademarks, service marks, and logos associated with Opex HRMS and Lagoon Technologies are our exclusive property
• Any feedback, suggestions, or ideas you submit regarding the Platform may be used by us without any obligation to compensate you

Your organisation retains full ownership of all employee data and organisational data you enter into the Platform.

5. Payment & Billing Billing

Access to the Platform is subject to payment of applicable subscription fees as outlined in your selected plan. By subscribing, you agree to:

• Pay all fees associated with your chosen plan promptly and in the currency specified
• Provide accurate and valid payment information at the time of subscription
• Authorise us to charge your payment method on a recurring basis in accordance with your selected billing cycle
• Notify us promptly of any changes to your payment information

All fees are non-refundable unless otherwise specified in writing. We reserve the right to modify pricing with 30 days' prior notice. Continued use after a price change constitutes acceptance of the new pricing.

6. Data & Confidentiality Data

Both parties agree to keep each other's confidential information secure. Specifically:

• We will not disclose your organisational or employee data to third parties except as required by law or as described in our Privacy Policy
• You agree not to disclose any proprietary information about the Platform's functionality or pricing to competitors or third parties without our written consent
• You are responsible for ensuring the accuracy of all data you enter into the Platform and for obtaining necessary employee consents under applicable data protection laws

Our full data handling practices are described in our Privacy Policy.

7. Prohibited Activities Prohibited

You agree not to engage in any of the following activities:

• Transmitting viruses, malware, or any other malicious or destructive code
• Attempting to gain unauthorised access to any part of the Platform or its infrastructure
• Using automated tools, bots, or scrapers to extract data from the Platform without permission
• Interfering with or disrupting the integrity, performance, or availability of the Platform
• Impersonating any person or entity or misrepresenting your affiliation with any person or entity
• Using the Platform in any manner that violates applicable laws or regulations
• Posting or transmitting any unlawful, defamatory, obscene, or objectionable content

We reserve the right to investigate and take appropriate legal action against anyone who violates these provisions, including suspension or termination of access.

8. Disclaimers & Warranties Warranties

The Platform is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. To the maximum extent permitted by law, Lagoon Technologies disclaims all warranties, including:

• Implied warranties of merchantability, fitness for a particular purpose, and non-infringement
• Warranties regarding the accuracy, reliability, or completeness of any information on the Platform
• Warranties that the Platform will be uninterrupted, error-free, or free of harmful components

9. Limitation of Liability Liability

To the maximum extent permitted by applicable law, Lagoon Technologies shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to:

• Loss of profits, revenue, data, or business opportunities
• Costs of substitute services or procurement of replacement goods
• Business interruption or loss of goodwill

Our total aggregate liability to you for any claims arising under these Terms shall not exceed the total fees paid by you to us in the three months preceding the event giving rise to the claim.

10. Indemnification Indemnity

You agree to indemnify, defend, and hold harmless Lagoon Technologies, its directors, officers, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your use of the Platform in violation of these Terms
• Your violation of any applicable law or regulation
• Your infringement of any third-party intellectual property or privacy rights
• Any data you submit, upload, or process through the Platform

11. Termination Termination

Either party may terminate these Terms and your access to the Platform under the following conditions:

• By You: You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period.
• By Us: We may suspend or terminate your account immediately if you breach these Terms, fail to pay subscription fees, or engage in prohibited activities.
• Effect of Termination: Upon termination, your licence to use the Platform ceases immediately. You may request an export of your data within 30 days of termination, after which your data will be deleted.

12. Governing Law Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Tamil Nadu, India.

For international customers, we will make reasonable efforts to resolve disputes amicably before resorting to formal legal proceedings.

13. Modifications Changes

We reserve the right to modify these Terms at any time. When we make material changes, we will provide at least 30 days' advance notice by email or by posting a prominent notice on the Platform. The updated effective date will be reflected at the top of this document.

Your continued use of the Platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must discontinue use of the Platform.

14. Contact Us Contact

If you have any questions about these Terms and Conditions, please contact us: